1. Introduction
At QuiverRack, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ski profile sharing platform.
2. Information We Collect
Information You Provide Directly:
- Profile Information: Display name, bio, location, skier ability level
- Account Information: Email address, password (when creating an account)
- Equipment Data: Ski brands, models, lengths, and other gear information
- Resort Preferences: Favorite ski resorts and visit frequency
- Terrain Preferences: Preferred skiing terrain types
- Images: Profile pictures and quiver photos
Information We Collect Automatically:
- Usage Data: How you interact with our service, pages viewed, time spent
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP addresses, access times, pages requested
- Analytics: Aggregated usage statistics and performance metrics
Anonymous Usage:
You can use QuiverRack without creating an account. Anonymous profiles are stored with a temporary identifier and can be claimed later by creating an account.
3. How We Use Your Information
Primary Uses:
- Provide and maintain the QuiverRack service
- Display your public profile and skiing information
- Enable profile sharing and social features
- Store and organize your ski equipment and resort data
- Send account-related notifications and updates
Service Improvement:
- Analyze usage patterns to improve our service
- Troubleshoot technical issues and bugs
- Develop new features and functionality
- Ensure security and prevent fraud
Legal and Safety:
- Comply with legal obligations and law enforcement requests
- Protect against harmful or illegal activities
- Enforce our Terms of Service
- Respond to user support requests
4. Information Sharing and Disclosure
Public Information:
Information you choose to make public (display name, bio, location, ski equipment, resort preferences) is visible to other users and may be indexed by search engines. You can control your profile's public visibility in your settings.
We Do Not Sell Your Data:
We do not sell, trade, or otherwise transfer your personal information to third parties for commercial purposes.
Limited Sharing:
We may share your information only in these specific circumstances:
- Service Providers: Trusted third-party services that help us operate (hosting, analytics, email)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or asset sale
- Safety: To protect the safety of our users or the public
5. Data Security
Security Measures: We implement industry-standard security measures including encryption, secure databases, and access controls to protect your personal information.
Data Storage: Your data is stored on secure servers with backup systems to prevent data loss.
Access Controls: Access to personal information is limited to authorized personnel who need it to provide our services.
No Guarantee: While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
Profile Controls:
- Edit or delete your profile information at any time
- Control whether your profile is public or private
- Manage your ski equipment and resort preferences
- Upload or remove profile and quiver photos
Data Rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a common format
Contact Us:
To exercise these rights, please contact us at privacy@quiverrack.com
7. Cookies and Tracking
Cookies: We use cookies to enhance your experience, remember your preferences, and maintain your session. You can control cookies through your browser settings.
Analytics: We use analytics services to understand how users interact with our platform. This helps us improve our service.
Opt-Out: You can opt out of analytics tracking in your profile settings.
For more details, see our Cookie Policy.
8. Third-Party Services
Authentication: We use Supabase for secure user authentication and database services.
Hosting: Our service is hosted on Vercel with data stored in secure cloud databases.
Analytics: We may use privacy-focused analytics services to understand usage patterns.
Third-Party Links: Our service may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children's Privacy
QuiverRack is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
10. International Users
Data Processing: Your information may be processed and stored in the United States and other countries.
European Users: If you are in the European Economic Area (EEA), you have additional rights under GDPR, including the right to data portability and the right to be forgotten.
California Users: California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to delete personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@quiverrack.com
Legal: legal@quiverrack.com
Website: quiverrack.com